1．Pre-sale services: Act as a good adviser and assistant of clients; enable them to get rich and generous returns on their investments.
- Selecting equipment type;
- Designing and fabricating the products in accordance with the special requirements of the clients;
- Training technical personnel for our clients;
- Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.
2．Services provided during the sale: Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients.
- Checking products acceptance ahead of delivery;
- Introducing the Shanghai Oriental Heavy Industry service system to our clients.
3. After-sale services: Improve the added value of our products, and let the clients free from the using troubles.
- Assisting the clients preparing for the first construction scheme;
- Installing and testing the equipments;
- the first-line operators on site;
- Examining the equipment regularly;
- Taking the initiatives to eliminate the failure(s) rapidly at site;
- Distributing the guarantee fittings door-to-door;
- Providing technical exchanging;
- Providing maintenance for big items.